qg777 Privacy Policy

qg777 operates an online casino and sports betting platform accessible at qg777.win, serving Filipino players across the Philippines. We are regulated by PAGCOR and operate in compliance with applicable Philippine laws, including the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).

As a PAGCOR-regulated entity, qg777 is also subject to the requirements of the Anti-Money Laundering Act (AMLA) as amended, and the Bangko Sentral ng Pilipinas (BSP) regulations applicable to payment service providers with whom we partner. These regulatory obligations inform the scope of personal data we collect and the periods for which we retain it.

2.1 qg777 collects personal data through several channels: directly from Players during registration and account management, automatically through your use of the Platform, and from third parties involved in payment processing and identity verification.

2.2 qg777 does not collect sensitive personal information (as defined by RA 10173, including health data, racial origin, religious affiliation, and political views) unless specifically required by a regulatory authority in connection with a compliance investigation.

3.1 qg777 uses the personal data we collect for the following purposes:

• Account Creation and Management: To register your qg777 account, verify your identity and age (21+), authenticate your login sessions, and maintain your account settings and preferences.
• Payment Processing: To process deposits and withdrawals via GCash, Maya, BPI, BDO, Metrobank, and other approved payment channels; to detect and prevent fraudulent transactions.
• PAGCOR Regulatory Compliance: To fulfil our obligations under our PAGCOR operating license, including player identification, transaction reporting, and cooperation with regulatory inspections or investigations.
• Anti-Money Laundering (AMLA) Compliance: To conduct customer due diligence, monitor transactions for suspicious activity patterns, file Suspicious Transaction Reports (STRs) where required, and maintain records as mandated by the Anti-Money Laundering Council (AMLC).
• Responsible Gaming: To administer deposit limits, loss limits, session timers, and self-exclusion requests; to identify Players who may be exhibiting patterns associated with problem gambling and intervene appropriately.
• Platform Security and Fraud Prevention: To detect and prevent multi-accounting, bonus abuse, collusion, and other prohibited conduct; to investigate security incidents and protect the integrity of the qg777 platform.
• Customer Support: To respond to queries, complaints, and technical support requests; to maintain records of communications for quality assurance and dispute resolution.
• Service Improvement: To analyse aggregated, anonymised usage data for the purpose of improving platform features, game selection, and user experience — not to profile individual Players for marketing purposes.
• Marketing Communications (with consent): To send promotional offers, bonus notifications, and gaming news where you have opted in. See Section 11 for how to opt out.

4.1 qg777 processes your personal data on the following legal bases as recognised under RA 10173:

• Contractual Necessity: Processing is necessary to perform the contract between qg777 and the Player (the qg777 Terms and Conditions) — including account management, payment processing, and game delivery.
• Legal Obligation: Processing is required to comply with applicable Philippine law, including PAGCOR licensing conditions, the AMLA, and BSP regulations.
• Legitimate Interest: Processing is necessary for qg777's legitimate interests in fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by the Player's rights.
• Consent: Processing is based on your freely given, specific, informed, and unambiguous consent — applicable to marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

5.1 qg777 does not sell, rent, or trade personal data. We disclose personal data to third parties only in the following circumstances:

• Payment Service Providers: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, Metrobank, and 7-Eleven payment processors receive the minimum data necessary to process your deposit or withdrawal transaction. These providers are bound by their own privacy policies and applicable BSP data security requirements.
• KYC/Identity Verification Providers: Third-party identity verification services receive your identity document images and biographic data solely for the purpose of verifying your identity and age in compliance with PAGCOR KYC requirements.
• PAGCOR: As our licensing authority, PAGCOR may require access to Player account and transaction data in the exercise of its regulatory oversight functions. qg777 cooperates fully with all lawful PAGCOR information requests.
• Anti-Money Laundering Council (AMLC): qg777 is required by law to file reports with the AMLC in respect of covered transactions and suspicious transactions, which may include Player identification and transaction data.
• Law Enforcement: qg777 may disclose personal data to Philippine law enforcement agencies or courts where required by a valid legal process (subpoena, court order, or equivalent).
• Technology and Hosting Providers: Cloud infrastructure and platform technology providers who process data on qg777's behalf under data processing agreements that impose equivalent data protection obligations.

5.2 All third-party data processors engaged by qg777 are bound by contractual data processing agreements that impose obligations consistent with RA 10173 and prohibit use of Player data for any purpose other than the specific service being provided.

6.1 qg777 uses cookies and similar tracking technologies to enable essential platform functionality, maintain your session state, detect fraud, and — with your consent — measure platform usage for improvement purposes.

6.2 The categories of cookies used on qg777.win are as follows:

• Strictly Necessary Cookies: Required for the Platform to function — login sessions, security tokens, and fraud prevention signals. These cannot be disabled without disrupting core functionality.
• Functional Cookies: Store your preferences such as language settings and responsible gaming configuration. These improve your experience but are not essential.
• Analytical Cookies (with consent): Collect anonymised data on how Players use the Platform to help us identify areas for improvement. We do not share this data with third-party advertising networks.

6.3 You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to log in and use the Platform.

7.1 qg777 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to the minimum retention periods required by Philippine law:

• Account Data: Retained for the duration of the active account relationship, plus five (5) years following account closure.
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by the AMLA and PAGCOR regulations.
• KYC Documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if subject to an ongoing regulatory investigation.
• Support Communications: Retained for three (3) years from the date of the last communication, for quality assurance and dispute resolution purposes.
• Marketing Preferences: Retained until you withdraw consent or request deletion, at which point qg777 will suppress rather than delete the record to honour your opt-out.

7.2 Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with qg777's data disposal procedures.

8.1 qg777 implements a layered approach to data security designed to protect Player information against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• TLS 1.3 / 256-bit SSL encryption for all data in transit;
• AES-256 encryption for sensitive data at rest (including stored financial data and KYC documents);
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis;
• Multi-factor authentication for all internal administrative systems;
• Regular third-party penetration testing and vulnerability assessments;
• PCI-DSS compliant payment infrastructure with no storage of full payment credentials on qg777 systems;
• Comprehensive audit logging of all access to personal data.

8.2 While qg777 takes all reasonable measures to protect your data, no electronic transmission over the internet is completely secure. Players are responsible for maintaining the security of their own login credentials. Enable two-factor authentication on your qg777 account for an additional layer of protection.

9.1 Under the Philippine Data Privacy Act of 2012, registered qg777 Players have the following rights in respect of their personal data:

• Right to Be Informed: The right to know that your personal data is being processed, the purposes of processing, and to whom it may be disclosed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data qg777 holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate, incomplete, or outdated personal data. You may update most contact information directly through your Account dashboard.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal retention obligation applies. Note that AMLA and PAGCOR obligations may prevent full erasure of transaction-related records.
• Right to Object: The right to object to processing of your personal data for marketing purposes. Objections to processing based on legitimate interest will be assessed on a case-by-case basis.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transmitted to another controller where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe qg777 has not handled your personal data in compliance with RA 10173.

9.2 To exercise any of the above rights, submit a written request to qg777's Data Protection Officer at the contact details in Section 13. qg777 will acknowledge receipt within five (5) business days and provide a substantive response within fifteen (15) business days, as required by NPC regulations.

If you are a parent or guardian and have reason to believe a minor has registered an account on qg777, please contact our Data Protection Officer immediately using the details in Section 13.

11.1 qg777 sends promotional communications — including bonus offers, game announcements, and event notifications — only to Players who have opted in to receive such communications at the time of registration or subsequently through their Account settings.

11.2 You may opt out of marketing communications at any time by:

• Updating your communication preferences in your qg777 Account dashboard;
• Clicking the unsubscribe link included in any qg777 marketing email;
• Replying STOP to any qg777 marketing SMS;
• Contacting qg777 support with a written opt-out request.

11.3 Opting out of marketing communications does not affect transactional communications — qg777 will continue to send account-related messages (deposit confirmations, withdrawal notifications, security alerts, and responsible gaming communications) regardless of your marketing preference.

12.1 qg777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or platform features. The "Last Updated" date at the top of this page will be revised accordingly.

12.2 Material changes — those that significantly affect your rights or the way qg777 processes your data — will be communicated to registered Players via email or SMS to the registered contact details on their Account, with at least fourteen (14) days' notice before the change takes effect.

12.3 Your continued use of the qg777 Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you may close your Account as described in the qg777 Terms and Conditions.

13.1 qg777 has appointed a Data Protection Officer (DPO) in accordance with the requirements of RA 10173 and NPC regulations. The DPO is responsible for overseeing qg777's data protection compliance and serves as the primary contact for data privacy enquiries.

• Data Protection Officer, qg777
• Email: [email protected] (subject line: "Data Privacy Request")
• Live Chat: Available 24/7 via the qg777 Platform — request to speak to the DPO team
• Response: Acknowledgement within 5 business days; substantive response within 15 business days

13.2 If you are not satisfied with qg777's response to a data privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.